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11 July 2017

Masport Product Safety Recall - YOUR MOWER COULD BE AFFECTED!

Our records show that you have purchased a Masport Mower from us at Melbourne's Mower Centre & The RedShed Ride On Superstores. In a bid to ensure you're aware of Masport's safety recall we wanted to contact you to provide you with the following information. 

Is your mower affected?

If your Masport mower is affected it must:

  1. Have 4 blades;
  2. Have been purchased after July 2012;
  3. Fall within the serial number range of 754549 to 779105; and
  4. Be missing the anti-vibration washer (part 11 as shown in ‘Fig 1’). To check if your mower is missing this part ensure the mower is off and look underneath your mower by tipping it backwards onto its handlebars. Remember: never tip your mower on its side.

What if you are unsure?

If you are unsure whether your mower is affected by this safety recall, The RedShed is happy to check it for you for FREE.

As an added benefit, we will also conduct a FREE maintenance check on your mower. This includes the state of your air filter, the level and condition of your oil and the wear and tear on your blades. To book in for your FREE assessment please CLICK HERE.

What if my mower is affected?

If your mower does not have the Anti-vibration washer (part 11) fitted, your mower will need warranty work carried out.

The warranty work required will either be:

  1. To fit an anti-vibration washer and new bolt; or
  2. To fit a new disc blade cutting system and anti-vibration washer.

As an authorised Masport dealer, the RedShed is able to conduct the above warranty work for you FREE of charge. CLICK HERE to book your mower in for warranty work.

If new blades are required, the cost to supply and fit them is not covered by Masport's warranty. We, The RedShed, are happy to offer a 20% discount on fitting new blades especially for our existing customers with affected mowers.

Did you purchase your mower from the RedShed Cheltenham?

The RedShed has moved from Cheltenham, therefore there is longer an authorised Masport dealer at this location. We are more than happy to help you at our 5 other locations, as listed below.

Additionally, as a Cheltenham customer, you are entitled to a Cheltenham VIP discount card that is able to be used at all our other stores. To apply for your Cheltenham VIP discount card please CLICK HERE.

RedShed Locations

The RedShed Dandenong

38 Greens Road, Dandenong

Phone: 03 9794 8121

The RedShed Mitcham –

238 Mitcham Road, Mitcham

Phone: 03 9872 3132

The RedShed Bayswater-ArborMaster – 

4 Scoresby Rd, Bayswater

Phone: 1300 027 267

The RedShed Cranbourne – 

215 South Gippsland Hwy, Cranbourne

Phone: 03 5998 4154

The RedShed Bunyip –

1510 Longwarry Road, Bunyip

Phone: 03 5629 5199

For opening hours for each of our above locations please click here

Posted by: Smylee Nallalagu in General Information

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